Institutional Shareholder Services, Inc.

  • Custom Research Analyst

    Job Locations BE-Brussels
    Job ID
  • Overview

    ISS' Custom Research team partners with clients to fully optimize their corporate governance program through the provision of governance expertise as well as customized deliverables.

    Custom Research Analysts, working as members of regional teams, help clients develop and/or implement customized guidelines that reflect the clients' unique corporate governance philosophy. Using Policy Engine, a data-driven automation tool for base policy automation, in conjunction with analyst expertise on the subject of corporate governance, the Custom Research team provides clients with customized vote recommendations based on their respective proxy voting guidelines. As part of providing end-to-end management of client policies, the team keeps clients apprised of new trends and emerging proposals that have garnered increased interest in the investment community and assists clients in developing and implementing policies on these new issues. To this end, the team provides clients with tailored reports, including an annual custom policy matrix that captures voting instructions and procedures on proxy issues that are expected to be seen on ballots in the upcoming year, and policy gap analyses to identify areas in client policy that do not effectively address any particular corporate governance issue. The Custom Research team fosters further partnership with clients to fully optimize their corporate governance program by the production of customized board reports that summarize statistics of votes on key proxy proposals, performs research on critical corporate governance topics, statistical and trend analyses, and various ad hoc projects as requested by the client.


    • Issue insightful, grounded, well-reasoned proxy vote recommendations and rationale based on client-specific proxy voting guidelines
    • Actively work with clients to help them to update, develop or formulate their proxy voting guidelines
    • Complete various client-specific projects
    • Research policy-related issues, and support teammates in their completion of client projects as needed
    • Contribute to seasonal reviews, client calls, and client-focused research reports.
    • Lead or participate in engagement with institutional investors and other market players.
    • Answer internal and external queries on research analyses, and discuss policies and vote recommendations as appropriate
    • Conduct peer review, and contribute to the development of other research analysts.
    • Participate in and actively contribute to ISS policy formulation and update efforts
    • Identify opportunities to enhance the department's service offering, including various process improvement initiatives
    • Work with Corporate Technology to develop, enhance and test current and new applications that will benefit our clients, the department and the company as a whole
    • Work closely with Sales and Account Management counterparts to ensure overall positive client experience


    • Strong analytical abilities and comfort with ambiguity
    • Superior problem solving skills
    • Intellectual curiosity and dedication to mastering complex concepts
    • Superior judgment
    • Excellent writing and oral communication skills, and the ability to formulate and support a position on an issue
    • Organizational skills, attention to detail, a self-driven work ethic, and the ability to prioritize multiple tasks in a high-pressure, deadline-driven environment
    • Ability to work within a team-oriented environment and communicate with various internal and external parties
    • Effective time management skills and ability to meet deadlines
    • Willingness to work long hours and weekends primarily during peak weeks (March, April, May, June), but on an as-needed basis throughout the year as well
    • Good understanding of business technology, and experience working with technology in an operational context
    • Strong computer literacy with previous experience and excellent knowledge of MS Office
    • Bachelor's degree or higher, plus relevant work experience preferred in business, corporate social and environmental issues, or related fields

    ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.


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