Institutional Shareholder Services, Inc.

  • GPD Operations Analyst

    Job Locations PH-Makati City
    Job ID
  • Overview

    The GPD Operations Analyst is responsible for the generation and distribution of ballots, management of special meeting requirements and alerts, transmission of vote instructions to the local sub custodians or to the registries, and establishment and maintenance of strong working relations with our network of local custodian banks


    • Processes vote instructions from clients of GPD banks through to the banks’ local market sub custodians in the agreed upon method and format (SWIFT, fax, email, online voting).
    • Completes any additional paperwork needed to support a vote instruction such as proxy cards, power of attorney, etc.
    • Performs tasks under the direct voting to the registries service such as completion of proxy cards and uploading of vote files to the registry’s portal.
    • Assists the account managers in answering incoming client inquiries.
    • Coordinates with the sub custodians regarding rejected vote instructions as advised by the local sub custodians, as well as, requirements to lodge vote instructions for meetings with special instructions.
    • Maintains sub-custodians’ contact information, SWIFT addresses, instruction delivery preferences and formats.
    • Accomplishes the daily workload through the internal proprietary application GPD Manager.
    • Reviews regular automated reports which serve as review or audit of Ballot Generation and Vote Execution processes.
    • Contributes ideas, efforts for efficiency and improvement of processes where appropriate.
    • Performs other duties as assigned.


    • College degree or its equivalent course of study;
    • Good oral and written communication skills;
    • Ability to prioritize multiple tasks;
    • Strong attention to detail;
    • Demonstrated self-motivation




    • Physical Requirements for junior analysts working early shift, mid-shift and graveyard shift: Flexible to assume the working hours as required by the business, as well as, to render overtime work on Philippine holidays to provide client coverage.    


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