Institutional Shareholder Services, Inc.

Collection Analyst

PH-Makati City
Job ID


Seeking a self-motivated professional to assist with collections. This position will work directly under the Collection manager, under the Revenue Control Department.


  • Contact clients to ensure prompt resolution of client payment or contractual issues including refunds, and unapplied cash receipts
  • Creation and analysis of aging reports from the CRM system
  • Collection on global entities


  • Finance background, preferably with prior experience in a similar role
  • Fluent in English is essential
  • Extremely organized, detail oriented and hard working. A roll up your sleeves attitude
  • Excellent Excel skills required
  • Investigative and creative approach to problem solving and attention to detail
  • Ability to read and understand contract terms and requirements
  • Excellent communication skills, outgoing and confident. Must interact with clients to resolve payment issues
  • Minimum 1-2 years of experience


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