Institutional Shareholder Services, Inc.

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Corporate Solutions Advisory Analyst (Mandarin)

Corporate Solutions Advisory Analyst (Mandarin)

Job ID 
2017-1341
Job Locations 
PH-Makati City
Category 
Customer Service/Support

More information about this job

Overview

ISS Corporate Solutions, a subsidiary of Institutional Shareholder Services, understands corporate governance. Since 1997, corporate issuers have leveraged our expertise in executive compensation, governance ratings, capital structure, sustainability, voting trends and corporate governance research to build shareholder value through strong governance programs.

 

Our global client base extends to more than 1,000 companies located in the U.S., Canada, U.K., Europe and Asia, as well as other established and emerging markets worldwide. These industry leaders leverage ISS Corporate Solutions' resources, tools and advisory services to help them design, manage and measure their corporate governance programs in order to improve shareholder value and reduce risk.

 

We partner with compensation consultants, law firms, and solicitors to help corporate issuers with their corporate governance needs and have strategic alliances with top consulting firms to help our partners, and their clients, to model executive compensation, review shareholder rights plans and review changes in capital structure.

 

ISS Corporate Solutions is headquartered in Rockville, Maryland, USA, with offices in San Francisco, California, Manila, Singapore, Tokyo, and London.

 

 

POSITION OVERVIEW:

 

Using ICS’ proprietary data and tools, the role will work with ICS Advisors and Account Executives to help companies understand how to evaluate and mitigate shareholder’s perceptions of governance risk. The role acts as a primary point of contact for ISS Corporate Solutions Australasia clients and as a partner to the ICS Advisors and Account Executives to bring operation, industry, and product expertise to the client. 

Responsibilities

  • Own and manage client inquiry and issue resolution process, utilizing SalesForce.com and other internal tools
  • Support sales team members to identify prospective client needs and demonstrate the ISS Corporate Solutions value proposition
  • Provide prompt responses and solutions to clients on corporate governance inquiries and needs
  • Take active ownership of operation support for clients, including account maintenance
  • Produce customized data reports and analyses to meet the needs from corporate clients
  • Assist with data collection for development of new financial models
  • Assist with quality assurance checks on data and testing of financial models​
  • Support other special projects and initiatives for the business, as needed and assigned
  • Stay abreast of industry trends and developments; summarize industry trends and developments , including new ICS products and services

Qualifications

  • Bachelor's degree required, with Business or Finance focus preferred
  • 0 to 2 years work experience
  • Fluency in English and Mandarin are essential
  • Excellent oral and written communication skills in both English and Mandarin
  • Interest in a client service or operations position, ideally in financial services or corporate governance industries
  • Demonstrated analytical skills with strong attention to detail
  • Excellent organizational and administrative skills
  • Proficiency in Microsoft Office product suite, particularly Microsoft Excel
  • Ability to utilize Salesforce platform would be an asset Strong interest in finance, with understanding of financial markets and market players
  • Team player and an excellent relationship builder
  • Innovative, motivated, client-oriented, and commercially-aware thinker
  • Absolute personal and business integrity